Delivery Policy Summary:
- This policy outlines our delivery methods, timeframes, and charges for orders placed on our website.
- Free standard delivery is available for all mainland UK addresses.
- We typically deliver to England, Scotland, Wales, and Northern Ireland, with occasional deliveries to other countries/territories.
- For UK mainland deliveries, expect a delivery period of approximately 3 working days. However, delivery times are not guaranteed.
- Track your order using the provided order number on our delivery service provider’s website.
- Deliveries require a signature and must be received in person at the delivery address.
- Our delivery service provider will attempt delivery at least one more time if the initial attempt is unsuccessful.
- Undelivered products can be collected from the delivery service provider using instructions left at your address.
- For delivery problems, contact us through our website. Re-delivery costs may apply if the failure to deliver is your fault (e.g., incorrect address, inaccessible location, or unavailable recipient).
Please note that this is a legally binding document and forms part of the contract of sale between you and us, as per our terms and conditions of sale.